Tuesday, January 31, 2017

What to do when you can not search your email folders in OWA (Outlook Web App - online Outllook web mail access)

Are you sensing a theme with the last couple of post??  Outlook/Microsoft Exchange Server 2010 has taken over my life.  The other day my school lost power and our Exchange Server power down and we had to restart it, a couple of day later we noticed that we could not search in Outlook mail folders using the OWA (online web tool).  We kept seeing the message “The action couldn’t be completed. Please try again.” 

After much research, some instructing  to run prepareAD and prepareSchema from the Exchange Server 2010 Service Pack 2 setup.exe...which I was putting off until the last possible moment. I tried restarting the Microsoft Exchange Server Indexer and Microsoft Search (Exchange) service with no luck at all, then I found came across this nugget of information.

Restart the following services in this order:
1. Microsoft Exchange Search Indexer
2. Microsoft Search (Exchange)

3. Microsoft Exchange Information Store

All I can say...worked like a charm!!  Now we can search our mailboxes to our heart's content!

Many thanks to Clint Boessen of Perth, Australia! 

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