Monday, November 24, 2014

Picture orientation issues with iPhone 6s and Androids.

A friend of mine jumped into the Twitter-sphere, ready to tweet away at warp speed. He ran into this problem; when he tweeted a picture it was oriented wrong on Twitter but looked great on his phone.  He was using an iPhone 6 and an Android, what can I say he likes toys.  He tweeted four pictures, three from the Android and one from the iPhone. The iPhone one tweeted fine, the Android...not so much.  After some research I found that this happens to both phones.

It seems with the iPhone 6, it happens a lot.  The camera hangs and orientation issues occur when the camera is launched from the lock screen. 

Try this
1. Make sure the screen is off.
2. Hold the iPhone 6 Plus in landscape position, home button to the left.
3. Press the home button and slide to go into the camera.

Note if you do that, the flash, HDR and front/back icons are sideways. If you take a picture then it will turn out rotated incorrectly. The phone did not recognize it's orientation when it went into camera mode.

If you turn the camera into portrait orientation and then back to landscape orientation the symbols adjust and the orientation ends up correct.

With the Android it was even easier, it was human error.  All we did to correct this was to hold the phone in landscape mode when taking pictures, make sure the home button is on the right hand side and not in portrait mode.



No comments:

Post a Comment